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Return Policy
- No refunds. We will exchange
if we have the product (s) in stock and shipping costs apply because
we ship out of Italy and all returns are shipped back to Italy. The original
packaging and accessories the product came with are important - if
you lose them, there will be no exchange.
- NOTE: Prada sizes are one size smaller than U.S. sizes. For
instance, if your child wears size 5, we recommend that you buy size
6.
- To return a merchandise, email our customer service for return
label at:
customerservice@gotochildrenshoes.com
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Safe
Shopping Guarantee - Shopping at gotochildrenshoes.com is safe. Our secure socket layer
(SSL)
technology is the industry standard for secure ecommerce transactions. It
encrypts your credit card number so that it cannot be read as the
information travels over the Internet. |
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FREE SHIPPING
- FREE Standard Shipping on all orders to US States. (delivery within
3-10 business days)
- We ship to all US States and Territories.
- For US Territories, shipping charges will be added to your
order. Shipping charges will be emailed to you prior to
processing your order.
- Allow additional time for orders shipped to P.O. Boxes and Military APO/FPO addresses.
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customerservice@gotochildrenshoes.com
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